Zotac’s Big Mistake | Consumer Warranty & Business Data Exposure

Sponsor: NZXT C1500 Platinum PSU on Amazon Zotac was hosting customer RMA files, business-to-business transactions, invoices, bill of lading memos, credit memos, customer Amazon order history, chat logs, email logs, and addresses and phone numbers in a way which was publicly discoverable through Google. In fact, a Google search simply of “Zotac RMA“ (without even using a site flag) would surface private customer emails and contact information within 1 page, sometimes 2. We notified Zotac urgently and withheld reporting until the company removed access to as many of these files as possible. The rest remains cached, but there are tools to try and get it removed for affected users. Zotac has fixed the basics, so we felt comfortable to publish. SUPPORT OUR REPORTING DIRECTLY! Grab a GN CyberSkeleton V2 T-shirt: Like our content? Please consider becoming our Patron to support us: TIMESTAMPS 00:00 - Zotac Issues 01:31 - Wrong Server Setup 03:14 - How Bad Was It? 05:55 - A Viewer’s Discovery 09:02 - What YOU Should Do 10:24 - Public Service Announcement 12:42 - Zotac’s Response ** Please like, comment, and subscribe for more! ** Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video (“this video is brought to you by“) and above the fold in the description. We do not ever produce paid content or “sponsored content“ (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage. Follow us in these locations for more gaming and hardware updates: t: f: w: Steve Burke: Host, Writing, Video Editing Tim Phetdara: Pre-Cut Editing