Telephone Tips & Etiquette - Telephone Etiquette to sound impressive - Free English lesson

Telephone Tips & Etiquette - Free English Lesson to learn Telephone Etiquette. Few telephone tips which could help your telephonic conversations sound interesting and impressive. • Don’t be direct- Be polite and use phrases like could I have a word with Mr. Smith, would it be possible to talk to Mr. Smith, May I speak with Mr. Smith. • Do your home work- If you are working as a customer service executive, ensure that you study the profile of the person You are going to call. You should know the designatio