Connecting Hotel Guests to the Gaming Floor

Rohith Kori, VP of Product and Corporate Strategy at Agilysys chats to Bill Healey where he discusses how guests place and pay for orders and gaming using their own device (smartphone, tablet or laptop) to increase guest engagement. Further, providing details on how resorts leverage data and analytics to improve personalization and understand guest behaviours with advanced analytics. Listen to Rohith’s specific interview responses: (00:26) Who is Agilysys and what does the firm offers offers (01:00) Rohith discusses his role and responsibilities in Agilysys. (01:52) How hotels and resorts can better connect their guests to the casino gaming floor. (03:25) How the typical casino guest has changed over the past few years. (04:30) How guests can manage their experience from their mobile device, and how hotels and resorts leverage technology to deliver a seamless casino experience from the palm of their guests hand. (07:27) How Agilysys technology is revolutionizing the gaming ind