Apple quotes customer $1075 to replace every part BESIDES the bad one 🤣
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Timestamps:
00:00 - Intro
00:16 - Apple quotes someone $1075 for a shorted PPBUS_G3H capacitor
00:49 - Hanlon’s razor
01:03 - The situation
02:00 - Why did Apple want to replace every part BESIDES the problematic part?
02:59 - What is this “authorized“ facility’s troubleshooting process like?
03:40 - Moisture
04:33 - The store offered to replace the machine for free AFTER it made the news
05:02 - This is NOT a scam!
05:11 - The philosophical question
05:44 - Example of the issue
07:00 - Authorized repair should be called BRANDED repair
08:39 - AASPs are clueless on how these devices are put together
09:50 - Shameless plug for my charity
10:19 - Pre-emptive reply to CBC news piece skeptics
12:00 - What are my incentive structures?
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