Death Of The “Spotify Model“ • Gijs Meijer & Marcin Pakulnicki • GOTO 2022

This presentation was recorded at GOTO Amsterdam 2022. #GOTOcon #GOTOams Gijs Meijer - IT lead of retail banking products at ING Bank Netherlands Marcin Pakulnicki - Head of IT at Daily Banking Tribe at ING Bank Netherlands ORIGINAL TALK TITLE Death of The Spotify Model: On Radical Productivity Improvements at Enterprise Scale ABSTRACT Many ‘productivity’ talks are filled with abstractions on how to create ‘high performing teams’. Many of them use ‘Agile’ concepts which sound nice for the internet and often work for a particular use case, but how do you actually scale improvements across a large IT enterprise? All this while maintaining engineering happiness, and delivering on your projects? In 2015, the busdevops way of working aka ‘The Spotify Model’ helped ING Bank to a next level of Agile way of work. It brought us many nice things, but we identified some issues along the way and we will cover them in the presentation. After 5 years, it was time to take the next steps. This talk describes the good, the bad and the ugly when you want to establish a (large scale) top engineering culture and highly performant IT departments where technology is a first-class citizen. [...] TIMECODES 00:00 Intro 02:37 Setting the scene 03:44 What books inspired us 05:54 Way of working at ING over time 06:59 The “Spotify Model“ 12:07 Improving the journey 16:15 Death of the IT manager 18:14 MicroTeams 25:32 Product thinking 28:30 What happened to OPS? 31:07 From Linux specialist to cloud engineer 36:29 Is it all awesome? 40:05 Rolling out at scale 45:24 Conclusions 46:35 Outro Read the full abstract here: RECOMMENDED BOOKS Gene Kim, Jez Humble, Nicole Forsgren, Patrick Debois & John Willis • The DevOps Handbook • Matthew Skelton & Manuel Pais • Team Topologies • Jennifer Petoff, Niall Murphy, Betsy Beyer & Chris Jones • Site Reliability Engineering • Marty Cagan • Inspired • Reed Hastings & Erin Meyer • No Rules Rules • Forsgren, Humble & Kim • Accelerate: The Science of Lean Software and DevOps • Fred Brooks Jr. • The Mythical Man-Month • #Change #BlastRadius #SpotifyModel #ProductivityImprovements #Productivity #EnterpriseScale #DevOps #ING #Simplicity #MicroTeams #Flow #Feedback #Culture #ProductThinking #CloudNative #Containers #k8s #SRE #TalentDensity Looking for a unique learning experience? Attend the next GOTO conference near you! Get your ticket at Sign up for updates and specials at SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily.