‘I let these people down’: Paula Vennells sobs as she declares love for the Post Office

Paula Vennells sobbed as she declared her “love” for the Post Office during intense questioning from lawyers representing subpostmasters at the Horizon IT inquiry. #postoffice #Vennells #Telegraph The former Post Office chief executive was forced to compose herself after she was accused of being someone who “couldn’t be bothered” to ask the right questions. Sam Stein KC said Ms Vennells had “failed” and asked: “Looking under that rock, you’re going to find a problem that’s going to devastate the Post Office, ruin it, you couldn’t let that happen could you Ms Vennells?” Beginning her response, Ms Vennells said: “I loved the Post Office. I gave..”, before her voice broke and she began to cry. After composing herself, she continued: “I worked as hard as I possibly could to deliver the best Post Office for the UK,” adding later: “I let these people down. I am very aware of that.” Ms Vennells held the top role between 2012 and 2019. She has already given evidence for two days.