Telephone Tips & Etiquette - Telephone Etiquette to sound impressive - Free English lesson

✅ 👉 Check the latest Video - American Idioms I love to use the most? Telephone Tips & Etiquette - Free English Lesson to learn Telephone Etiquette. Few telephone tips which could help your telephonic conversations sound interesting and impressive. • Don’t be direct- Be polite and use phrases like could I have a word with Mr. Smith, would it be possible to talk to Mr. Smith, May I speak with Mr. Smith. • Do your home work- If you are working as a customer service executive, ensure that you study the profile of the person You are going to call. You should know the designation, job profile, contact information and of course what conversation you are going to have. • Spellings & Numbers- During a telephonic conversation, it is most likely that the person is not audible enough. Hence you should always spell your name. E.g. Tash. T as in tiger, A as in apple, S as in sugar and H as in Hat. It helps to have clear conversations and the right information is provided. Also, when you say